Privacy Policy

Introduction

At The Secret Salon, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

What Information We Collect

When you visit our website or book an appointment, we may collect the following information:

• Personal details such as your name, phone number, and email address when you make an enquiry or book an appointment.
• Technical data including your IP address, browser type, and website usage through cookies (see the “Cookies” section below).
• Communication data when you contact us via email, phone, or our website contact forms.

How We Use Your Information

We only use your information for the following purposes:

• To manage bookings and provide our hair and nail services.
• To respond to enquiries and provide customer support.
• To send appointment reminders or important service updates.
• To improve our website and customer experience.

How We Protect Your Information

We take data security seriously and implement measures to protect your personal information from unauthorised access, alteration, or disclosure. Your data is only accessible to authorised personnel and is not shared with third parties unless required by law.

Cookies & Website Tracking

Our website may use cookies to enhance your browsing experience and collect analytical data to improve our services. Cookies help us understand how visitors interact with our site. You can disable cookies in your browser settings if you prefer not to have them stored.

Third-Party Links

Our website may include links to third-party websites (such as social media platforms). We are not responsible for their privacy practices, and we encourage you to review their policies separately.

Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications at any time.

To exercise these rights or for any privacy-related queries, please contact us at:

📧 Email: info@thesecretsalonlyme.com
📍 Address: 5-6 Drakes Way, Lyme Regis, DT7 3QP
📞 Phone: 01297 442750

Salon Opening Hours

• Monday: Closed
• Tuesday-Friday: 9am-5pm
• Saturday: 9am-1pm (every other)
• Sunday: Closed

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Please check this page periodically for any updates.

Last updated: 11/3/25